getty Converting Customer Engagement Data Into Seller Insights That Inform Decisions, Actions, And Conversations At The “Moments That Matter” Digitally enabled customers are putting a premium on speed, agility, and personalized customer experience across sales, marketing, and customer success channels. This is increasing the pressure on sellers to deliver a […]

Smartphone apps are often designed to be addictive.Credit: Getty In early 2021, I hit a rut in my studies. As a doctoral candidate at the University of Chicago in Illinois, I work at the interface of polymer chemistry and immunology, using synthetic strategies to design safer, more effective materials for […]