OSS BSS Software Market Size to Grow by USD 41.66 Billion | By Product and Geography

• One of the key factors driving the operations support business support (OSS BSS) software market growth is the growing adoption of cloud-based BSS.
• Outsourcing OSS BSS design and development to managed service providers is the major trend influencing the operations support business support (OSS BSS) software market growth.
• Lack of in-house expertise is one of the key challenges hindering operations support business support (OSS BSS) software market growth.
• North America will register the highest growth rate of 35% among the other regions. Therefore, the operations support business support (OSS BSS) software market in North America is expected to garner significant business opportunities for the vendors during the forecast period.
• The US reported its first confirmed case of COVID-19 on January 21, 2020. New York City accounted for the highest number of cases, with more than 45% of the total number of cases.
• Owing to the lockdowns, the telecom industry gained a lot of traction due to the increase in video conferencing because of the work from home model. This has positively impacted the operations support business support (OSS BSS) software market in the region and is expected to grow during the forecast period.
• The OSS BSS software market vendors should focus on grabbing business opportunities from the OSS segment as it accounted for the largest market share in the base year.

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Scope of the Report

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Operations Support Software Held the Largest Market Share

• The operations support business support (OSS BSS) software market share growth by the OSS will be significant during the forecast period. 
• The need for customer-centric communication service providers (CSPs) and applications that improve customer experience are the major drivers for the global OSS software market.
• Besides the above-mentioned factors, the post COVID-19 impact has brought forth a slowdown in or fast tracked the demand for the service or product. 

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North America is Expected to Hold a Significant Share of the Market

• 35% of the market’s growth will originate from North America during the forecast period. US is the key markets for operations support business support (OSS BSS) software in North America.
• Market growth in this region will be slower than the growth of the market in APAC regions.
• Factors such as a rise in IoT, implementation of automation across end-user industries, increasing investments in smart city initiatives, and increasing use of social networking platforms will facilitate the operations support business support (OSS BSS) software market growth in North America over the forecast period. 

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Vendor Insights-

The report analyzes the market’s competitive landscape and offers information on several market vendors, including:

• Accenture Plc
• Amdocs Ltd.
• CSG Systems International Inc.
• Hewlett Packard Enterprise Development LP
• Huawei Investment and Holding Co. Ltd.
• International Business Machines Corp.
• Nokia Corp.
• Oracle Corp.
• SAP SE
• Telefonaktiebolaget LM Ericsson

The operations support business support (OSS BSS) software market is fragmented and the vendors are deploying growth strategies such as organic and inorganic strategies to compete in the market.

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Recent Developments

• Accenture Plc- The company offers real time OSS BSS that can help businesses to enable reusability, deliver with fast time to market, and cost effective digital service design.
• CSG Systems International Inc.- The company offers OSS BSS that help companies worldwide monetize and digitally enable their customer experiences.
• Hewlett Packard Enterprise Development LP- The company offers operations support systems (telecom OSS) solutions that bridge physical to virtualized infrastructure with seamless management of hybrid, 5G, and digital services.

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Table of Contents

1 Executive Summary

2 Market Landscape

• 2.1 Market ecosystem
• Exhibit 08: Parent market
• Exhibit 09: Market characteristics

• 2.2 Value chain analysis
• Exhibit 10: Value Chain Analysis: Application software

3 Market Sizing

• 3.2 Market segment analysis
• Exhibit 11: Offerings of vendors included in the market definition

• 3.3 Market size 2020
• Exhibit 12: Market segments

• 3.4 Market outlook: Forecast for 2020 – 2025
• Exhibit 13: Global – Market size and forecast 2020 – 2025 ($ billion)

4 Five Forces Analysis

• 4.2 Bargaining power of buyers
• Exhibit 15: Five forces analysis 2020 & 2025
• Exhibit 16: Bargaining power of buyers

• 4.3 Bargaining power of suppliers

• 4.4 Threat of new entrants
• Exhibit 17: Bargaining power of suppliers

• 4.5 Threat of substitutes
• Exhibit 18: Threat of new entrants
• Exhibit 19: Threat of substitutes

• 4.6 Threat of rivalry
• Exhibit 20: Threat of rivalry

5 Market Segmentation by Product

• 5.1 Market segments
• Exhibit 22: Product – Market share 2020-2025 (%)

• 5.2 Comparison by Product

• 5.3 OSS – Market size and forecast 2020-2025
• Exhibit 23: Comparison by Product
• Exhibit 24: OSS – Market size and forecast 2020-2025 ($ billion)
• Exhibit 25: OSS – Year-over-year growth 2020-2025 (%)

• 5.4 BSS – Market size and forecast 2020-2025
• Exhibit 26: BSS – Market size and forecast 2020-2025 ($ billion)

• 5.5 Market opportunity by Product
• Exhibit 27: BSS – Year-over-year growth 2020-2025 (%)
• Exhibit 28: Market opportunity by Product

6 Customer landscape

• 6.1 Overview
• Exhibit 29: Customer landscape

7 Geographic Landscape

• 7.1 Geographic segmentation
• Exhibit 30: Market share by geography 2020-2025 (%)

• 7.2 Geographic comparison

• 7.3 North America – Market size and forecast 2020-2025
• Exhibit 31: Geographic comparison
• Exhibit 32: North America – Market size and forecast 2020-2025 ($ billion)

• 7.4 APAC – Market size and forecast 2020-2025
• Exhibit 33: North America – Year-over-year growth 2020-2025 (%)
• Exhibit 34: APAC – Market size and forecast 2020-2025 ($ billion)
• Exhibit 35: APAC – Year-over-year growth 2020-2025 (%)

• 7.5 Europe – Market size and forecast 2020-2025
• Exhibit 36: Europe – Market size and forecast 2020-2025 ($ billion)

• 7.6 South America – Market size and forecast 2020-2025
• Exhibit 37: Europe – Year-over-year growth 2020-2025 (%)
• Exhibit 38: South America – Market size and forecast 2020-2025 ($ billion)
• Exhibit 39: South America – Year-over-year growth 2020-2025 (%)

• 7.7 MEA – Market size and forecast 2020-2025
• Exhibit 40: MEA – Market size and forecast 2020-2025 ($ billion)
• Exhibit 41: MEA – Year-over-year growth 2020-2025 (%)

• 7.8 Key leading countries

• 7.9 Market opportunity by geography
• Exhibit 42: Key leading countries
• Exhibit 43: Market opportunity by geography ($ billion)

8 Drivers, Challenges, and Trends

• 8.2 Market challenges
• Exhibit 44: Impact of drivers and challenges

9 Vendor Landscape

• 9.3 Landscape disruption
• Exhibit 45: Vendor landscape
• Exhibit 46: Landscape disruption
• Exhibit 47: Industry risks

10 Vendor Analysis

• 10.1 Vendors covered
• Exhibit 48: Vendors covered

• 10.2 Market positioning of vendors
• Exhibit 49: Market positioning of vendors

• 10.3 Accenture Plc
• Exhibit 50: Accenture Plc – Overview
• Exhibit 51: Accenture Plc – Business segments

• 10.4 Amdocs Ltd.
• Exhibit 52: Accenture Plc – Key offerings
• Exhibit 53: Accenture Plc – Segment focus
• Exhibit 54: Amdocs Ltd. – Overview
• Exhibit 55: Amdocs Ltd. – Business segments

• 10.5 CSG Systems International Inc.
• Exhibit 56: Amdocs Ltd. – Key offerings
• Exhibit 57: CSG Systems International Inc. – Overview
• Exhibit 58: CSG Systems International Inc. – Business segments

• 10.6 Hewlett Packard Enterprise Development LP
• Exhibit 59: CSG Systems International Inc. – Key offerings
• Exhibit 60: Hewlett Packard Enterprise Development LP – Overview
• Exhibit 61: Hewlett Packard Enterprise Development LP – Business segments
• Exhibit 62: Hewlett Packard Enterprise Development LP – Key offerings
• Exhibit 63: Hewlett Packard Enterprise Development LP – Segment focus

• 10.7 Huawei Investment and Holding Co. Ltd.
• Exhibit 64: Huawei Investment and Holding Co. Ltd. – Overview
• Exhibit 65: Huawei Investment and Holding Co. Ltd. – Business segments
• Exhibit 66: Huawei Investment and Holding Co. Ltd. – Key offerings
• Exhibit 67:
• Exhibit 68: Huawei Investment and Holding Co. Ltd. – Segment focus

• 10.8 International Business Machines Corp.
• Exhibit 69: International Business Machines Corp. – Overview
• Exhibit 70: International Business Machines Corp. – Business segments
• Exhibit 71: International Business Machines Corp. – Key offerings

• 10.9 Nokia Corp.
• Exhibit 72: International Business Machines Corp. – Segment focus
• Exhibit 73: Nokia Corp. – Overview
• Exhibit 74: Nokia Corp. – Business segments
• Exhibit 75: Nokia Corp. – Key news
• Exhibit 76: Nokia Corp. – Key offerings

• 10.10 Oracle Corp.
• Exhibit 77: Nokia Corp. – Segment focus
• Exhibit 78: Oracle Corp. – Overview
• Exhibit 79: Oracle Corp. – Business segments
• Exhibit 80: Oracle Corp. – Key offerings
• Exhibit 81: Oracle Corp. – Segment focus

• 10.11 SAP SE
• Exhibit 82: SAP SE – Overview
• Exhibit 83: SAP SE – Business segments
• Exhibit 84: SAP SE – Key offerings
• Exhibit 85: SAP SE – Segment focus

• 10.12 Telefonaktiebolaget LM Ericsson
• Exhibit 86: Telefonaktiebolaget LM Ericsson – Overview
• Exhibit 87: Telefonaktiebolaget LM Ericsson – Business segments
• Exhibit 88: Telefonaktiebolaget LM Ericsson – Key news
• Exhibit 89: Telefonaktiebolaget LM Ericsson – Key offerings

11 Appendix

• 11.2 Currency conversion rates for US$
• Exhibit 91: Currency conversion rates for US$

• 11.3 Research methodology
• Exhibit 92: Research Methodology
• Exhibit 93: Validation techniques employed for market sizing

• 11.4 List of abbreviations
• Exhibit 94: Information sources
• Exhibit 95: List of abbreviations

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